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FAQs

Can You Come Pick Me Up At The Airport ?

 We recommend a taxi or tuk-tuk service from airport which will cost you between 150 -250 Baht. But if you travel in a group of more than 4 peoples or prefer our private service, we can pick you up at the airport using our private  7 seat car  at the rate of 400 Baht per trip.

What Time Is Check-In And Check-Out ? Do you have curfew?

 You can check in as soon as the rooms or house are ready, which is usually by 2 pm. If you arrive earlier, you are welcome to store your bags in the luggage room and use the common facilities. Check out time is 12noon.  We do not have curfew but we ask you to respect our neighbors and fellow travelers by keeping the noise down after 11 pm. Some lights in the compounds are turned off after mid night.

Do you provide sightseeing tour in Chiang Mai and travel information ?

 Yes! We provide guests with a choice of affordable customized tours of Chiang Mai and beyond. Alternatively you can hire our bicycles / motorcycles or car to explore Chiang Mai independently.  We also provide helpful information and recommendations of our favorite places to eat, shop, sightseeing and more to help you planning your trip! 

However, there will be no selling pressure whatsoever during your stay with us.  Our owner is a world traveler (90 plus countries) who understand the needs of fellow travelers.

What Is Included In The Price ?

 Service charges , taxes , bed linen and towel  (ONLY   for short stay) 

  
What Methods Of Payment Does Viva Chiang Mai Accept ?

 You may pay with Cash (Thai Baht, US dollar, Euro at public exchange rate), or by credit card via PayPal ( 4% service charges).

Does Viva Chiang Mai Offer Food ?

 At this moment no . But we provide self catered kitchen. And hello you are in Thailand , food is everywhere.....

How Safe And Secure Is Viva Chiang Mai ?

 For the safety of our guests and their belongings, we offer:
       • Secured Storage  Room
       • Quiet and safe neighborhood

If We Are Traveling As Small Group,Can We Stay Together In The Same Room?

 Our terrace house can accomodate upto 14  peoples . Please inquire on special rates for group stay.

Can I Make A Reservation If I Do Not Have A Credit Card ?

 Yes. If you do not have a credit card or cannot use one to secure your reservation, we also accept advance payment in the form of bank transfers. Or, you may make a non-confirmed reservation in which you must call or email to confirm two weeks before your arrival.